GLOSSARY: TERMS AND DEFINITIONS


Краткий словарь новых терминов и понятий, используемых в курсе

Browse the glossary using this index

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A

Attitude

Evaluation of people, objects, or issues about which an individual has some knowledge.

Entry link: Attitude

Attribution Theory

The theory is concerned with the ways in which people explain (or attribute) the behaviour of others or themselves (self-attribution) with something else. It explores how individuals "attribute" causes to events and how this cognitive perception affects their usefulness in an organization.

Entry link: Attribution Theory

B

Biculturalism

The simultaneous identification with two cultures when an individual feels equally at home in both cultures and feels emotional attachment with both cultures. The term started appearing in the 1950s.

Entry link: Biculturalism

C

Compromising style

A conflict management strategy that involves sharing and exchanging information to the extent that both individuals give up something to find a mutually acceptable decision.

Entry link: Compromising style

Cross Cultural

Interaction between individuals from different cultures. The term cross-cultural is generally used to describe comparative studies of cultures. Inter cultural is also used for the same meaning.

Entry link: Cross Cultural

Cross Cultural Competence

is the final stage of cross-cultural learning and signals the individual's ability to work effectively across cultures. Cross cultural competency necessitates more than knowledge, awareness and sensitivity because it requires the digestion, integration and transformation of all the skills and information acquired through them and applied to create cultural synergy within the workplace or elsewhere. This should be the aim of all those dealing with multicultural clients, customers or colleagues.

Entry link: Cross Cultural Competence

Cross Cultural Knowledge

refers to a surface level familiarization with cultural characteristics, values, beliefs and behaviours. It is vital to basic cross-cultural understanding and without it cross-cultural competence cannot develop.

Entry link: Cross Cultural Knowledge

Cross Cultural Sensitivity

refers to an individual's ability to read into situations, contexts and behaviours that are culturally rooted and consequently the individual is able to react to them suitably. A suitable response necessitates that the individual no longer carries his/her own culturally predetermined interpretations of the situation or behaviour (i.e. good/bad, right/wrong).

Entry link: Cross Cultural Sensitivity

Cross-Cultural Communication

is a field of study that looks at how people from differing cultural backgrounds try to communicate. As a science, Cross-cultural communication tries to bring together such seemingly unrelated disciplines as communication, information theory, learning theories and cultural anthropology. The aim is to produce increased understanding and some guidelines, which would help people from different cultures to better, communicate with each other.

Entry link: Cross-Cultural Communication

Cross-Cultural Communication Skills

refers to the ability to recognize cultural differences and similarities when dealing with someone from another culture and also the ability to recognize features of own behaviour, which are affected by culture.

Entry link: Cross-Cultural Communication Skills


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