In this session you will look at the communication model which will help you to understand various pieces of communication. In order for us to send messages and receive messages without misunderstanding all essential parts of the model should function together.  Duane H. Elmer shares a story when his wife's desire to serve him with his favourite breakfast was misinterpreted and badly handled by him. He uses that situation to show the complexity of cross-cultural communication, when people don't know cultural history of other people  they can feel rejected and misunderstood.