There are three things that need to change for a church to turn around. The first new direction is to rebuild the sense of trust among the leaders of the church. In this section of the lecture "Real Churches Can Turn Around" Richard Thompson:

- reads Luke 4:13-21 where Jesus stood up in a synagogue and read the words of the prophet Isaiah;

- explains the reason why trust and confidence should be rebuilt;

- tell us about  a church that was dying and then started a new life cycle;

- looks at the churches that are on plateau and need to turn around;

- describes what it's going to take for a church to turn around;

- answers the question, "What can build the trust?"