For a church to get off the plateau there is a need for a pivot. In this section of the lecture "Real Churches Can Turn Around" Richard Thompson:

- illustrates the meaning of  the term 'pivot' in basketball and in a business world;

- retells the story about Moses to show that the beginning of the change can be a disaster; 

- gives examples of the way churches make a pivot;

- explains the reason why some churches don't make a pivot.