Understanding is the ability to see patterns of behavior and underlying values that reveal the integrated wholeness and integrity of a person and a people. Serving is the ability to relate to people in such a way that their dignity as human beings is affirmed and they are more empowered to live their lives in God glorifying ways. 

In this session Duane H. Elmer: 

- talks about biblical concepts and primary skills related to understanding and serving;

- comes back to the stories about the flight attendant and the problem with his lazy sons;

- invites the students to discuss the message of a picture of two men exchanging glasses;

- shows how all the steps of pilgrimage to servanthood work backwards;

- shares the biblical principles from Mathew 20:25-28.